Contact us.

See our Appointments page.

Our Client Contact Centre helps with clinic appointments. Client Contact Centre staff can't provide medical advice — but we can make you an appointment with a nurse or clinician who can.  

If you're Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

Our appointments are in high demand. If you can no longer come to your appointment, please use this form to let us know. You can tell us on this form if you want us to call you to make a new appointment.

Cancel my appointment form

We can't answer health questions through this website or social media. If you have a personal medical question, it's best to call our Client Contact Centre. Client Contact Centre staff can't provide medical advice — but they can make you an appointment with a nurse or clinician who can.  

If you need health advice outside of clinic hours, call Healthline on 0800 611 116.

National Office can't answer health enquiries, or make or change appointments in response to requests through the National Office email address or phone number. Please call our client contact centre during opening hours for personal medical or appointment enquiries. 

Our National Office is located in Wellington.

Our name: Sexual Wellbeing Aotearoa National Office
Physical Address: Level 2, 205 Victoria Street, Wellington 6011
Postal Address: PO Box 11515, Wellington 6142 
Phone: 04 384 4349
Email: [email protected]

• To share client information, please use our Healthlink EDI: sexualwb.
• For further information, call us on 07 810 6610 – select the clinician line (option 5).
• We are not a funded referral service. Referrals sent using our EDI will not be triaged. You can use our email [email protected]. This is managed by our Client Contact Centre and your patient will have an appointment scheduled based on availability.
• If you need to make an urgent referral, please contact another health provider.

Our Communication Team can't answer health enquiries, or make or change appointments in response to requests through the Media email address or phone number. Please call our Client Contact Centre during opening hours for personal medical or appointment enquiries. 

If you're from the media, contact our Communication Team on 027 206 6462 or email [email protected] 

Email our Professional Training and Development team for information about our courses for doctors, nurses, nurse practitioners, midwives, and other clinicians working in sexual and reproductive health.

Find out who to contact, on our Health Promotion page.

Contact our resource team for information about our sexuality and relationship resources or phone us on 04 384 4349. 

Find out how to make a complaint or provide other feedback.

Find out how to access your health records.