Appointments.
Anyone can make an appointment with us — for expert information, advice, and care. If you're under 22 years of age, your appointment with us will be free.
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How to make an appointment
You can book your appointment online or over the phone.
Abortions can't be booked online. Find out more about abortion services.
Call us
Our Client Contact Centre also helps with clinic appointments. Client Contact Centre staff can't provide medical advice — but we can make you an appointment with a nurse or clinician who can.
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Drop-in hours
- Some of our clinics have drop-in hours. This means you can walk in, no appointment necessary. Search for your nearest clinic, to check if they have drop-in hours.
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How to cancel or change an appointment
If you can't make or need to change your appointment, please let us know. You can cancel or change your appointment online or call us.
Change or cancel an appointment
Call us
Contact us if you need to cancel or change your appointment. Our Client Contact Centre staff can't provide medical advice — but we can cancel or change your appointment.
Call the Client Contact Centre
We're open: 8am-6pm Monday to Friday, and 9am-1pm Saturday.
- Call us on 07 810 6610
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Useful appointments information
Our Client Contact Centre
Find out who you'll be talking to when you contact us to make an appointment.
Find a clinic near you
View address details, opening hours, and services offered at your nearest clinic.
Phone Clinic
Talk with a Sexual Wellbeing Aotearoa nurse through a secure phone call.
Get test results
To get test results, call our Client Contact Centre during opening hours on (07) 810 6610.
How we can help you
We have a range of clinical services to help you with your sexual and reproductive health and wellbeing needs.
Visiting a clinic
What you can expect when you visit one of our clinics.
Fees and charges
What you can expect to pay for an appointment with us — fees for NZ residents, and non-residents.
Pay your account online
Pay your Sexual Wellbeing Aotearoa bill online, either by internet banking, or by credit card.
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What to expect during a phone consultationLearn more about our Phone & Video Clinic
You can talk to one of our nurses through a secure phone or video call.
At a Phone or Video Clinic we can help with:
*Contraceptive pill repeats
*Progestogen-only pill starts
*Emergency contraception pill (ECP)
*Condom prescriptions
*Some STI treatment
*Pre-IUD and pre-Mirena appointments
*Discussion about contraception options -